Clear scope. Fair terms. Human control.

Dancing Ghost is a founder-led service. The written project Order Summary identifies the actual contracting supplier and client; the brand name alone does not establish a separate legal entity. For questions, email [email protected]. A website inquiry or Custom Builder brief is not a contract.

Download Terms & Conditions PDF

1. Written scope and price

Each project starts with a written Order Summary identifying the supplier, client, selected package or service, deliverables, included systems and data sources, exclusions, acceptance tests, project fee, payment stages and estimated timing. USD fees are one-time baseline starting prices unless marked as monthly care or custom work. “From” prices and custom price bands require feasibility review. Standalone service-menu work already included in a package is not automatically charged again. A change or added fee requires written approval.

2. Approved payment milestones

For a one-time project below $1,500, 50% is payable at kickoff and the remaining 50% at agreed acceptance. For a one-time project of $1,500 or more, 40% is payable at kickoff, 40% when the specifically agreed intermediate demonstration or testing milestone is met, and 20% at accepted handover. The intermediate milestone and evidence for its completion are documented before work starts. It is not based merely on a statement that work is partly finished.

Invoices show the approved fee, payment stage, due date, supplier/payee, lawful payment route and any separately agreed charges. Any transfer or currency-conversion costs are disclosed as agreed. Quotes remain valid for 14 calendar days unless stated otherwise. No unverified payment method or automatic billing service is promised.

3. Kickoff and estimated delivery

Implementation begins after written approval of scope, receipt of kickoff payment, usable representative examples and authorized access. All published delivery ranges are planning estimates in business days, not guaranteed launch dates. Client, vendor or access delays and approved changes may alter the schedule; changed milestones will be confirmed in writing.

4. Testing, acceptance and revision

The Order Summary identifies sample inputs, expected outputs, failure and exception cases, reviewer and acceptance evidence. One consolidated in-scope revision, handover notes and a walkthrough are included. We ask the designated reviewer to provide consolidated feedback within five business days where practical. Silence is not automatic acceptance. Failed agreed acceptance tests are corrected as part of the defined work; additional features or material changes need a separate written change quote.

5. AI limitations and human approval

AI classifications, extraction, summaries and generated answers may be inaccurate. We scope appropriate fallbacks for ambiguous or unsupported cases. External AI-generated replies, public publishing and important write actions require human approval unless the parties explicitly agree to a different authorized design in writing. No specific sales, leads, revenue, flawless AI accuracy, uptime, rankings or certification is guaranteed.

6. Client access and third-party costs

The client provides accurate samples, lawful data rights, appropriate permissions, a named reviewer and access through secure methods. Client-owned accounts and production data remain under client control. Hosting, automation platform subscriptions, model/API use, vector databases, storage, messaging/provider fees and applicable taxes are additional unless the signed Order Summary includes them. Third-party policies, licenses, rates and availability may change.

7. Confidentiality and data protection

Project information is treated confidentially and accessed only for authorized delivery, subject to the agreed confidentiality requirements. Where personal-data processing laws require it, the parties agree a suitable Data Processing Agreement and authorized subprocessors before processing personal data. Regulated or sensitive data, SSO, advanced security or formal compliance assurance require separate feasibility review and written scope.

8. Handover, ownership and defects

On completion of agreed payment and handover conditions, the client receives the transferable configurations, exports, documentation and usage rights specified in the Order Summary. Pre-existing templates and third-party software retain their respective ownership and licenses. Reproducible defects in the agreed implementation reported within 30 calendar days after accepted handover are corrected without added development fees. New features, changes to client data or vendor systems, and expanded support are separate work.

9. Pauses, cancellation and reconciliation

For overdue invoices, written notice and a reasonable opportunity to resolve the issue precede any pause of non-urgent work, subject to agreed terms and applicable law. Either party may request a cancellation in writing. Completed, agreed work and approved non-cancellable third-party costs are documented and reconciled against payments already made; any unused prepaid sum is handled according to the project agreement and applicable law. Deposits are not automatically deemed non-refundable. Dispute procedure, governing law and jurisdiction are to be set in the legally reviewed project agreement.

10. Optional monthly care

Monthly care is separate from one-time builds and the 30-day defect-correction commitment. Essential Care ($250/month) includes one scheduled monthly check of up to two delivered workflows and up to two hours total of investigation, minor fixes or tuning. Growth Care ($550/month) includes two scheduled checks of up to five delivered workflows, up to five hours total and one health summary. Investigation counts against plan hours; unused hours do not roll over unless written otherwise. New workflows, emergency/24-hour response, unlimited changes and uptime guarantees are excluded. Managed Operations has a separate written quote and service schedule. Billing period, renewal and cancellation notice are confirmed in the care agreement; no automatic charge is implied.

11. Using this website

You may use this site to review services and prepare an inquiry, but must not interfere with its operation or misuse content. Sending an inquiry creates no binding service obligation. We may update these general website terms; specific signed project terms remain governed by the relevant agreement.

Third-party trademarks and integrations

Third-party trademarks belong to their respective owners. Integration mentions are descriptive, subject to feasibility, and do not imply partnership, endorsement or certification. Groq is a trademark of Groq LLC and/or its affiliates; Dancing Ghost is not affiliated with or endorsed by Groq LLC. WooCommerce and its associated designs are trademarks of Automattic Inc.

For an actual project, the signed Order Summary names the legal supplier, payment route, acceptance criteria and jurisdiction. Complex data protection, liability and dispute provisions require appropriate legal review.